Access and Choice - Tōku Oranga

Access and Choice is a free, primary mental health and addiction service based in general practices in the Southern region. Part of a national initiative, Access and Choice places qualified mental health practitioners in general practices, making it faster and easier to access care. They provide free and timely support for patients and clients wanting help to improve self-management and provide guidance with behaviour change - including addressing stress, addictions, social issues, or long-term physical health struggles. 


Health Improvement Practitioners (HIPS) 

Health Improvement Practitioners are qualified and registered health professionals with experience in mental health. They offer 15 to 30 minute appointments to assist clients to take positive steps forward in improving their well-being. Health Improvement Practitioners  - HIPs for short - provide a little bit of help to a lot of people by supporting patients to take the next step to improve their well-being across the whole range of physical and mental health presentations. They can support clients of any age.


Health Coaches

Health Coaches are based in general practices and work alongside Health Improvement Practitioners and the general practice teams. Like HIPs, they accept same-day, ‘warm handovers’ from GP staff of clients and patients needing their help. They come from a range of health and well-being backgrounds, supporting people to take positive steps forward for improving their health. This includes:

Assisting in goal setting for a range of concerns, including stress, physical activity, medication adherence, chronic conditions; Supporting values-based self-management; Sitting within the practice and can take warm handovers; Making recommendations to GP teams about referrals pathways that would benefit the client; Providing handovers directly to Health Improvement Practitioner and Community Support Worker.


Community Support Workers

Community Support Workers support people with anything that is non-clinical. Supporting people to achieve their health and wellbeing goals through finding and navigating the right services in the community, introducing new activities and environments, improving self-management skills, among other things. Using their local knowledge of what’s available in the community to help people get to where they want to be. ​​​​​​​

General Practices hosting HIPs, Health Coaches and Community Support Workers:

Queenstown, Wanaka and Central Otago:
Alexandra Family Medical
Aspiring Medical and Wanaka Medical
Health Central
Queenstown Medical Centre

Invercargill and Southland
Bluff Medical
Invercargill Medical Centre
He Puna Waiora Wellness

Dunedin, Oamaru and South Otago
Broadway Medical Centre
Clutha Health First
East Otago Health Centre
Green Island Medical Centre
Meridian Medical Centre
Mornington Health Centre
South Hill Medical Centre, Oamaru
Te Kāika Medical Services